Revenue Brexit contact points

Revenue has a number of contact points to assist you with your Brexit related queries.


Please use the secure 'MyEnquiries' service available in myAccount or ROS.


For declaration queries, please use Revenue's Automated Import System (AIS) to attach the appropriate documents to your declaration if required.

Alternatively, for:


Revenue cannot guarantee the security of personal and sensitive data sent in plain text through standard email.


  • Customs 24/7 helpline 01-7383685 . For queries relating to:
    • customs clearance
    • import, export, transit movements which have a declaration reference number, that is a Master Reference Number (MRN).
  • eCustoms helpline 01-7383677  for technical eCustoms systems queries. Telephone opening hours: 09.00 to 14.00 (Monday to Friday).

Call charges may vary depending on your telephone provider’s service contract.