PAYE customers - claiming a refund?

You may be due a refund of some of the tax you paid for the years 2014 to 2017. To check if you are, you will need to review your tax for those particular years.

What you need to review your tax

There are two ways to review your tax:

  • Request an End of Year Statement (P21).
  • Complete a Form 12.

Request an End of year statement (P21)

The quickest and easiest way to request an End of Year Statement (P21) is by using PAYE Services in myAccount. To do this you must:

  • sign in to myAccount
  • select ‘Review your tax 2014-2017’ on the ‘PAYE Services’ card
  • select ‘End of Year Statement (P21)’ for the appropriate year.

Complete a Form 12

If you wish to claim additional tax credits for a prior year, you must complete a Form 12 online. To do this you must:

  • sign in to myAccount
  • select ‘Review your tax 2014-2017’ on the ‘PAYE Services’ card
  • select ‘Form 12’ for the appropriate year.

When you can expect to get the End of Year Statement (P21)

This will normally be available in five working days by accessing My Documents within myAccount. To do this you must:

  • sign in to myAccount
  • click on ‘My Documents’ at the top of the myAccount home page
  • select the specific year folder from the 'Summary’ screen
  • view, download or print from My Documents.

What happens if you are due a tax refund

If you supply your bank account details in ‘My Profile’ within myAccount, your refund will be transferred directly to your bank account. Otherwise, you will receive a cheque by post.

How tax refunds are divided when you are jointly assessed

If you are jointly assessed, any refunds will be paid to each person in proportion to the amount of tax each has paid.

Time limits for a review

End of Year Statement (P21) requests and Form 12 submissions must be made within four years after the end of the tax year to which the claim relates. You may currently request an End of Year Statement (P21) or submit a Form 12 for the years 2014 to 2017.

If you are unable to use myAccount

You can complete a paper Form 12 where you wish to claim additional credits for that year. If there are no changes needed, you can contact your Revenue office.