Revenue eBrief No. 177/18

28 September 2018

Extended ROS Support Opening Hours for Pay & File 2018

 

ROS Technical Helpdesk

The ROS Technical Helpdesk provides support to customers experiencing difficulty accessing our ROS service.

MyEnquiries:  If you have access to MyEnquiries click Add a new Enquiry and select “Other than the above” and “Revenue Online Service (ROS) Technical Support” from the dropdown options available.

Email:                roshelp@revenue.ie

Telephone: (01) 73 83 699       Callers from abroad: +353 1 73 83 699

 

ROS Payment Support Unit

The ROS Payment Support Unit provides support for payment queries for those using the ROS service.

MyEnquiries:  In MyEnquiries, click Add a new Enquiry and select “Other than the above” and “Revenue Online Service (ROS) Payments” from the dropdown options available.

Telephone: (01) 73 83 663       Callers from abroad: +353 1 73 83 663

Extended opening hours for both the ROS Technical Helpdesk and ROS Payment Support Unit for the peak Income Tax Pay and File period for 2018 are as follows:

From 01/10/2018 to 19/10/2018:    09.00 - 17.00 Monday to Friday
DayDateOpening Hours
Monday 22/10/2018 09.00 - 17.00
Tuesday 23/10/2018 09.00 - 20.00
Wednesday 24/10/2018 09.00 - 20.00
Thursday 25/10/2018 09.00 - 20.00
Friday 26/10/2018 09.00 - 17.00
Monday 29/10/2018 Bank holiday - closed
Tuesday 30/10/2018 09.00 - 20.00
Wednesday 31/10/2018 09.00 - 20.00
Thursday 01/11/2018 09.00 - 17.00
Friday 02/11/2018 09.00 - 17.00
Monday 05/11/2018 09.00 - 17.00
Tuesday 06/11/2018 09.00 - 20.00
Wednesday 07/11/2018 09.00 - 20.00
Thursday 08/11/2018 09.00 - 20.00
Friday 09/11/2018 09.00 - 17.00
Monday 12/11/2018 09.00 - 20.00
Tuesday 13/11/2018 09.00 - 20.00
Wednesday 14/11/2018 09.00 - 24.00