What is the Automated Import System (AIS)?

How to prepare your business for AIS

From Monday, 23 November 2020 at 09:00, the format of customs import declarations has changed. These changes include new electronic message formats and some new data fields.

Update your customs software

If you use or plan to use your own internally developed and supported customs software

You should ensure that your IT team has made the necessary changes to your systems.

If your customs software is provided by an external systems provider

You should contact this provider to make arrangements to ensure your systems are updated.

If you use a customs agent

You should contact your agent to get information on any changes to their procedures as a result of the introduction of AIS. This will vary depending on the agent, but, for example, could include new procedures for the collection of additional data fields. You must be certain that both you and your agent are prepared for AIS. 


You must make the necessary changes to systems so that you can use AIS to make your import declarations. You will find further information about how to manage your transition to using AIS in eCustoms Notification 015/2020.

Information for software providers

Revenue has provided comprehensive AIS information for software providers to allow them to prepare for AIS. The IT system changes are shown in:

Next: What has changed under AIS?