Reset Revenue Online Service (ROS) login

Overview

If you are the ROS Administrator and are having issues logging into ROS, try the troubleshooting steps in the Logging into ROS section.

If you are still unable to log in to ROS, you can try the Reset ROS login option. If you proceed with this option, all Sub-user and linked certificates will be suspended.

All ROS access will be unavailable until you download a new Administrator certificate.

You may also have to go to the 'Admin Services' tab in ROS and restore the sub-users.

You can reset ROS login via ROS or via myAccount.

Next: Reset via myAccount