Persons with a disability

Services for customers that are deaf, hard of hearing or vision impaired

Facilities for customers who are deaf or hard of hearing

We have installed loop counter systems to assist hearing aid users in our Dublin office.

An Irish Sign Language (ISL) interpreter service will be arranged on request for customers who are deaf or hard of hearing. Please contact your Access officer to arrange this service.

All members of the deaf community can access our services through Irish Remote Interpreting Service (IRIS).

This free service is provided by the Sign Language Interpreting Service (SLIS), the national SLIS for Ireland.

Deaf people can communicate with Revenue staff in their own language (Irish Sign Language) with an ISL interpreter on screen.

To book an appointment with Revenue for this service, please email or contact an Access officer.

To book an IRIS appointment through SLIS:

You can view an Irish Sign Language video about this service on the Revenue YouTube channel. 

 Facilities for customers who are vision impaired

  • We try to provide, over the telephone, as comprehensive a service as possible to customers that are vision impaired. We also ensure that correspondence and form filling is kept to a minimum.
  • A tax support service for customers that are vision impaired is available by telephoning your local Access officer.

Access officers

Access officers are responsible for providing or arranging assistance to persons with disabilities accessing services provided by Revenue. They act as a point of contact for people with disabilities wishing to access such services.