How will the Automated Import System (AIS) impact your business?


You are legally obliged, as an importer of goods from outside the European Union (EU), to lodge a customs import declaration in the AIS.

You may use

  • your own internally developed and supported customs software
  • or
  • software provided by an external systems provider.

In all cases, you should ensure that:

  • the customs software you are using can interface with the AIS
  • and
  • your staff are familiar with the content and structure of declarations and message types.

If you employ a customs agent to manage your customs import formalities, you should ensure that the software your agent uses can interface with the AIS. If a customs agent is acting on your behalf, you must ensure that the information you provide to your agent is accurate and correct.

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