How will the Automated Import System (AIS) impact your business?


You are legally obliged as an importer of goods from outside of the European Union (EU) to lodge a customs import declaration in AIS.

You may use

  • your own internally developed and supported customs software


  • software provided by an external systems provider. 

In all cases you should ensure that:

  • the customs software you are using can interface with AIS


  • your staff are familiar with the content and structure of declarations and message types.

If you employ a customs agent to manage your customs import formalities, you should ensure that the software your agent uses can interface with AIS. If a customs agent is acting on your behalf, you must ensure that the information you provide to your agent is accurate and correct.


If you lodge or plan to lodge export declarations, you must use the AEP system and continue to use the current AEP system software.

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