How will the Automated Import System (AIS) impact your business?

Customs agents

You may use

  • your own internally developed and supported customs software


  • software provided by an external systems provider. 

In all cases you should ensure that:

  • the customs software you are using can interface with AIS


  • your staff are familiar with the content and structure of declarations and message types.

All staff involved in completing import declarations in AIS should refer to the following documents for guidance:


If you lodge or plan to lodge export declarations, you must use the AEP system and continue to use the current AEP system software.

You will find useful information about AIS in Automated Import System (AIS) - Information for customs agents.

If you have any queries in relation to this presentation, please contact Revenue at

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