Revenue eBrief No. 204/18

30 November 2018

National Employer Helpline – Extended opening hours to support PAYE Modernisation

 The National Employer Helpline provides support to employers in relation to their obligations to operate PAYE. 

To assist employers during the transition to PAYE Modernisation, the Helpline telephone opening hours are being extended as follows:

Extended helpline opening hours
Week beginningOpening hours

Monday, 10 December

08:00 - 17:00, Monday - Friday

Monday, 17 December

08:00 - 19:00, Monday - Thursday

08.00 - 17.00 - Friday

09.00 - 13.00 - Saturday

Over the holiday period

Opening hours over the holiday period
DateOpening hours
Monday, 24 Devember 09:00 - 13:00
Tuesday, 25 December Closed
Wednesday, 26 December Closed
Thursday, 27 December 08:00 - 17:00
Friday, 28 December 08:00 - 17:00
Saturday, 29 December Closed
Monday, 31 December 08:00 - 19:00
Tuesday, 1 January Closed

The extended service resumes on Wednesday, 2 January.

All employers should make sure they are ready for PAYE Modernisation and are encouraged to review the 'Getting Ready' section of 'PAYE Modernisation' on the Revenue website.