Part 37

Administration

• Part 37-00-00aRevenue Technical Service for Practitioners and Business Taxpayers: Staff Guidelines

  [PDF]28-Sep-2016 [PDF]21-Oct-2016 [PDF]15-Feb-2017 [PDF]12-Feb-2018 [PDF]09-Oct-2018 Show less

  Show older versions
• Part 37-00-02Confidentiality of Taxpayer Information

  [PDF]15-Apr-2016 [PDF]03-May-2022 Show less

  Show older versions
• Part 37-00-03Use of and access to taxpayer information, data confidentiality
• Part 37-00-04bGuidelines for Agents or Advisors Acting on Behalf of Taxpayers

  [PDF]10-Aug-2020 [PDF]09-Nov-2020 [PDF]15-Jan-2021 [PDF]09-Nov-2023 Show less

  Show older versions
• Part 37-00-07bPersonal Public Service Number (PPSN)
• Part 37-00-08Case Merge Manual

  [PDF]19-Oct-2022 Show less

  Show older versions
• Part 37-00-09Use of Tax Returns and Other Forms

  [PDF]24-Feb-2016 [PDF]10-Jan-2019 [PDF]26-May-2020 Show less

  Show older versions
• Part 37-00-10PAYE Security Checking Procedures for Tax Credits and Refunds

  [PDF]11-Apr-2019 [PDF]13-Mar-2023 Show less

  Show older versions
• Part 37-00-10gCancellation of PAYE, income tax and corporation tax Electronic Fund Transfer (EFT) refunds
• Part 37-00-11Certificates of Income for Non-Revenue Purposes - Self Assessment Cases

  [PDF]25-May-2017 Show less

  Show older versions
• Part 37-00-13Higher Education Grants Schemes: Verification of Income Details for SUSI Grant Applications
• Part 37-00-14Procedures for dealing with requests submitted via MyEnquiries from the Personal Injuries Assessment Board (PIAB)

  [PDF]29-Oct-2020 [PDF]11-Jan-2021 Show less

  Show older versions
• Part 37-00-15Addresses in Company Cases

  [PDF]09-Dec-2020 Show less

  Show older versions
• Part 37-00-16Revenue documentation to verify personal addresses for non-Revenue purposes.
• Part 37-00-20Revenue Information Services for Customers with Disabilities

  [PDF]21-May-2020 [PDF]01-Sep-2022 [PDF]08-Apr-2024 [PDF]23-Aug-2024 [PDF]11-Sep-2024 Show less

  Show older versions
• Part 37-00-21Responding to Complaints relating to Revenue made to the Ombudsman
• Part 37-00-22Revenue Complaint and Review Procedures

  [PDF]11-Feb-2015 [PDF]28-Sep-2016 Show less

  Show older versions
• Part 37-00-28Online Services and National Phone Number for PAYE callers

  [PDF]27-Feb-2015 [PDF]04-Mar-2016 [PDF]28-Sep-2016 [PDF]10-Oct-2018 Show less

  Show older versions
• Part 37-00-30Repayments and Offsets of Taxes and Duties

  [PDF]10-Aug-2018 [PDF]28-Dec-2022 Show less

  Show older versions
• Part 37-00-30aInterest payable by Revenue on tax overpaid
• Part 37-00-31Time limits for raising assessments and making enquiries - section 955 TCA 1997

  [PDF]09-Feb-2022 Show less

  Show older versions
• Part 37-00-31aDebits & Credits - 4 Year repayment claim processing

  [PDF]14-Aug-2018 Show less

  Show older versions
• Part 37-00-33Replying to emails in Integrated Contacts (iC) - Recommended procedures

  [PDF]15-Jan-2019 Show less

  Show older versions
• Part 37-00-34Unreasonable complainant conduct (staff procedure)

  [PDF]29-Sep-2020 Show less

  Show older versions
• Part 37-00-36MyEnquiries

  [PDF]7-Dec-2015 [PDF]29-Jan-2016 [PDF]15-May-2017 [PDF]26-May-2020 [PDF]25-May-2022 Show less

  Show older versions
• Part 37-00-36AMyEnquiries - access and registration

  [PDF]25-May-2022 [PDF]29-Aug-2022 [PDF]31-May-2024 Show less

  Show older versions
• Part 37-00-36BMyEnquiries: Submitting and Managing Enquiries in myAccount

  [PDF]25-May-2022 [PDF]29-Aug-2022 Show less

  Show older versions
• Part 37-00-36CMyEnquiries: Submitting and Managing Enquiries in ROS

  [PDF]29-Aug-2022 Show less

  Show older versions
• Part 37-00-36DMyEnquiries – Tracking of Enquiries

  [PDF]14-Aug-2022 [PDF]30-Nov-2022 [PDF]13-Jul-2021 [PDF]29-Jul-2021 Show less

  Show older versions
• Part 37-00-36EMyEnquiries: Notifications about Enquiries

  [PDF]13-Aug-2022 [PDF]29-Aug-2022 Show less

  Show older versions
• Part 37-00-36FRouting of Enquiries and Working of Enquiries in iC:Instructions for Revenue Staff

  [PDF]12-Aug-2022 [PDF]04-Jun-2024 [PDF]02-Jul-2020 [PDF]18-May-2021 Show less

  Show older versions
• Part 37-00-36GMy Enquiries: Revenue Initiated Enquiries

  [PDF]29-Aug-2022 [PDF]01-May-2024 Show less

  Show older versions
• Part 37-00-37Integrated Contacts (iC) System and Scanning - Protocols and Procedures
• Part 37-00-38Provision of services through Irish

  [PDF]04-Jul-2016 [PDF]28-Sep-2016 [PDF]17-Sep-2020 Show less

  Show older versions
• Part 37-00-39State Aid Transparency Requirements: Publication of information regarding State Aid granted to individual taxpayers.

  [PDF]22-Jan-2021 [PDF]05-Mar-2021 [PDF]22-Feb-2023 [PDF]20-Apr-2023 [PDF]01-Jun-2023 Show less

  Show older versions
• Part 37-00-40Large Corporates Division (LCD): Opinions/Confirmations on Tax/Duty Consequences of a Proposed Course of Action.

  [PDF]23-Sep-2016 [PDF]28-Sep-2016 [PDF]19-Apr-2017 Show less

  Show older versions
• Part 37-00-41Review of Opinions/Confirmations

  [PDF]27-May-2020 [PDF]21-Jun-2021 [PDF]11-May-2022 [PDF]16-Jan-2023 [PDF]06-Oct-2023 Show less

  Show older versions
• Part 37-00-42Guidelines for the use of the Access Supports Marker